Fortunica Terms and Conditions

Welcome to Fortunica Casino. By accessing or using our platform at fortunica.bet, you agree to be bound by these Terms and Conditions in their entirety. We encourage you to read this document carefully before registering an account, making a deposit, or participating in any games or promotions. These terms govern all aspects of your relationship with us as the operator of this online casino. If you do not agree with any part of these terms, please do not use our services.

1. About Us

At Fortunica, we are operated by Terra Force LLC, a company incorporated in Costa Rica (corporate ID 3-102-904588, incorporated 07 May 2024), with a registered office at Los Yoses, San Pedro, Montes de Oca, San Jose, Costa Rica (LY Center). Payment processing services are provided by Emperis Limited, registered in Cyprus (reg. HE 473714). We are licensed and regulated by the Tobique Gaming Commission (TGC) under licence no. 0000033, granted on 01 November 2024, pursuant to the TGC Gaming Act 2023. Our Fortunica online casino operates in full compliance with the requirements of this licence.

2. Eligibility and Account Registration

Our services are available exclusively to individuals who meet the following eligibility requirements. By creating an account with us, you confirm that you satisfy all of the conditions listed below.

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of or physically located in any restricted territory.
• You must not be a resident of the following jurisdictions: Afghanistan, Canada (New Brunswick and Ontario), China, Cuba, the Central African Republic, the DR Congo, Haiti, India, Iran, Iraq, Israel, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Syria, the United Kingdom, the United States of America, Yemen, or Venezuela.
• You must register only one account per person, household, IP address, or shared device.
• All information provided during the Fortunica casino login and registration process must be accurate, complete, and up to date.

We reserve the right to verify your identity at any time. Failure to provide accurate information or pass our verification checks may result in suspension or permanent closure of your account. You may access your account at any time via our Fortunica casino app or through the website using your Fortunica login credentials.

3. Responsible Gaming and Account Management

At Fortunica, we are deeply committed to promoting safe and responsible gambling. We provide a range of tools to help you manage your gaming activity, including deposit limits, session time reminders, self-exclusion, and reality checks. If you feel your gambling is becoming harmful, we strongly encourage you to use these tools or contact our support team directly at support@fortunica.bet.

Our Fortunica casino online platform also cooperates with recognised responsible gambling organisations. You may request a cooling-off period or permanent self-exclusion at any time. Once self-exclusion is activated, we will use all reasonable efforts to enforce it across our services.

4. Bonuses and Promotions

We offer a generous Casino Welcome Bonus Pack worth up to EUR 3,000 plus 250 Free Spins across your first three deposits. Our Fortunica bonus offers are subject to the following conditions:

• First deposit: 100% up to EUR 1,000 + 50 Free Spins (minimum deposit EUR 10), or 120% up to EUR 1,000 + 100 Free Spins with a minimum deposit of EUR 30.
• Second deposit: 110% up to EUR 1,000 + 50 Free Spins (minimum deposit EUR 10).
• Third deposit: 80% up to EUR 1,000 + 100 Free Spins (minimum deposit EUR 10).
• Cash bonuses carry a wagering requirement of x40; free spins winnings carry a x30 wagering requirement.
• Maximum bonus bet per spin is EUR 5; free spin value is EUR 0.20.
• Each bonus step must be activated within 72 hours; wagering must be completed within 5 days.
• Maximum conversion from bonus winnings is x5 of the qualifying deposit amount.

In addition to our welcome offer, our Fortunica casino promo code system gives access to reload bonuses, weekly cashback, daily crypto cashback of 5%, and seasonal promotions such as our Summer Bonuses Quest offering up to EUR 3,500 plus free spins. A Fortunica no deposit bonus or Fortunica free spins no deposit offer may be available from time to time — please refer to our promotions page for current eligible offers. We reserve the right to modify, suspend, or withdraw any bonus at our sole discretion. Abuse of any promotional offer, including but not limited to collusion or use of automated tools, will result in forfeiture of bonuses and may lead to account termination.

5. Deposits and Withdrawals

Here at Fortunica, we support more than 20 payment methods, including Visa, Mastercard, Apple Pay, Google Pay, various eWallets, prepaid vouchers, bank transfers, and cryptocurrencies including Bitcoin, Ethereum, and Tether (USDT). Our accepted account currencies are EUR and USD.

5.1 Deposit Rules

• Minimum deposit to qualify for our welcome bonus is EUR 10.
• Maximum deposit per transaction is EUR/USD 9,000.
• All deposits must be made from payment instruments registered in your own name.

5.2 Withdrawal Rules

• Withdrawals are processed according to the following tiers: up to EUR/USD 300 — processed next business day; EUR/USD 300–2,000 — within 5 days; EUR/USD 2,000–20,000 — within 14 days; EUR/USD 20,000+ — within 30 days.
• Maximum withdrawal per 30-day period is USD 20,000.
• If your total withdrawal amount exceeds 20x your total deposits, we cap monthly withdrawals at EUR/USD 5,000.
• Maximum winnings per single bet are capped at EUR/USD 50,000.
• All withdrawals must be directed to payment methods registered in your own name.
• Pending time is up to 72 hours before processing begins.

Our Fortunica casino withdrawal time depends on the method chosen and the tier applicable to your withdrawal amount. For specific Fortunica casino online login account withdrawal queries, please contact our support team.

6. Game Library and Platform

Our Fortunica casino online platform offers a library of over 5,000 games from leading providers including Pragmatic Play, BGaming, Yggdrasil, PG Soft, Betsoft, Spribe, Endorphina, Evoplay, Wazdan, and many more. We offer slots, table games (roulette, blackjack, baccarat, poker), live casino with providers such as Pragmatic Play Live, Vivo Gaming, SA Gaming, and 7 Mojos, as well as instant games including Crash, Mines, Plinko, Keno, and Scratch cards. A full sportsbook with dedicated sports betting bonuses up to EUR 1,000 is also available.

Our platform is fully optimised for desktop and mobile use. The Fortunica casino app and mobile web version provide seamless access to our complete game library. You can complete your Fortunica casino app login directly through the mobile browser or dedicated application.

7. VIP Club and Loyalty Programme

Our Fortunica VIP Club features 70 levels across 7 status tiers, ranging from Fighter through to Immortal, with over 120 perks available to loyal players. You earn 1 loyalty point for every EUR 10 wagered on eligible games. Points can be converted into level-up money bonuses subject to a x40 wagering requirement. Please note that points are not awarded for bets on live casino, Spribe games, roulette, Aviatrix, Crash, and similar excluded categories.

8. Intellectual Property

All content available on our platform, including but not limited to our Fortunica casino logo, graphics, software, game interfaces, text, and trademarks, is the exclusive intellectual property of Terra Force LLC or its licensors. You may not reproduce, distribute, or commercially exploit any such content without our express written permission.

9. Limitation of Liability

We provide our services on an "as is" basis. While we strive to ensure uninterrupted availability, we do not guarantee that our platform will be free of errors or interruptions at all times. We shall not be liable for any indirect, incidental, or consequential losses arising from your use of our services, to the fullest extent permitted by applicable law.

10. Governing Law and Disputes

These Terms and Conditions are governed by the laws applicable under the jurisdiction of our licensing authority, the Tobique Gaming Commission. Any dispute arising in connection with your use of our Fortunica casino online services shall first be submitted to our internal complaints process. You may contact our complaints team at complaints@fortunica.bet. If a resolution cannot be reached through our internal process, you may escalate the matter to the relevant authority under our licence.

11. Contact Us

Our customer support team is available 24 hours a day, 365 days a year via live chat and email. You can reach us at support@fortunica.bet for general enquiries, or privacy@fortunica.bet for data-related requests. We are here to assist you with your Fortunica casino login, account verification, bonus queries, and all other matters relating to your experience on our platform.

We reserve the right to amend these Terms and Conditions at any time. Continued use of our services following any update constitutes your acceptance of the revised terms. We will notify registered users of material changes through appropriate communication channels.